Why is my order status not being updated online?

Because your new Nolah Mattress has not yet left our factory.

We handcraft all Nolah Mattresses brand new to each order and it takes 3-5 days, whereafter it’s shipped from our factory to your font door. When it ships from the factory we update your order and send you the UPD Tracking Number, so you can follow it all the way from the factory to your front door.